2023/2024 Frequently Asked Questions (FAQ's)
Below are some of the most frequently asked questions regarding on-campus living. If you don't find the answer you are looking for, please feel free to contact University Housing Services.
General Information
- WHEN CAN I APPLY FOR ON-CAMPUS HOUSING?
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We anticipate the online housing application for the 2023/2024 academic year will be available starting in March 2023 (Spring 2024 semester ONLY housing application in October 2023). Spaces fill quickly and we encourage you to apply early. Please check the Housing website for updates on when the application will be available.
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- WHAT ARE THE LICENSE CONTRACT PERIODS?
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Academic year license agreements for the Suites, Classics and CV2 Residence Halls begin mid-August and end mid-May of the following year. The License Agreement does not cover the winter break period (intersession) and students must vacate their rooms and can return at the start of Spring semester; For specific license agreement contract dates, please refer to the Annual Housing License Agreement located on the housing website clavus.wxhl.org/housing. Although the residents must vacate their rooms, all belongings may stay in the room during the winter break period. Due to space limitations, it is highly unlikely that intersession housing will be available for residents of the Suites, Classics and CV2.
Residents wishing to reside in Intersession Housing during the winter break period may inquire at the UHS Housing main office. If space is available, the Licensee must submit a Winter Break Period Addendum and payment by December 1st. Residents may not remain for summer but may contract with overnight guest housing and/or contract for a summer space (pending availability) if summer housing is needed.
公寓的学年许可协议从8月中旬开始,到8月2日结束 to last weekend of May of the following year. Residents in the Apartments may remain in their apartment during the winter break period. Residents in these apartments may not remain for summer but may contract with overnight guest housing and/or contract for a summer space (pending availability) if summer housing is needed. Refer to License Agreement Booklet for exact dates.
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- DO I HAVE TO ATTEND OR WORK AT 菠菜网lol正规平台 TO LIVE ON CAMPUS?
- Yes. Due to high occupancy, applicants must be a matriculated student or enrolled 在圣何塞州立大学攻读学位或成为一名教师或专业人士 staff member. Exceptions may be granted with approval from the Executive Director or designee.
- HOW DO I CONTRACT FOR A SPACE IN A RESIDENCE HALL OR APARTMENT?
- Applicants must complete an online housing application, remit a $50 non-refundable application fee and the initial housing payment and complete the 菠菜网lol正规平台 COVID Vaccine Requirement by completing the attestation and uploading your documents for verification. The online housing application process is outlined at: http://sjsu.starrezhousing.com/StarRezPortalX
- HOW AM I ASSIGNED TO MY ROOM/APARTMENT?
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申请人将被分配到他们喜欢的公寓/建筑或房间和占用 根据他们在线申请住房的日期,尽可能输入电子版 license materials and payments are received. If the online housing application, $50 non-refundable application fee, initial housing payment and 菠菜网lol正规平台 COVID Vaccine Requirement is received by May 1, 2023, the applicant’s assignment request is processed during the first computer assignment run. UHS will make every effort to assign applicants 到所要求的地区或社区和占用类型基于偏好和资格 required to meet established criteria of any community, yet reserves the right to assign any applicant to any space based on administrative necessity, regardless of applicant qualifications.
Online housing applications and payments received after the May 1, 2023 deadline will still be processed; however, roommate matching cannot be guaranteed. In addition, applicants submitting an online housing application and payments after this date may 在住房分期付款的截止日期前未收到房间分配 Plan allowing 4 installments. While the Housing Installment Payment Plan may still 被选中后,分期付款的数量将根据材料的日期减少 are received. Please note that residents who elect to enroll in the Housing Installment Payment Plan (IPP) to pay their fees in installments will be charged an additional non-refundable fee of $35.00 for this plan each semester.
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- HOW QUICKLY SHOULD I COMPLETE THE ONLINE HOUSING APPLICATION?
- The academic year 2023/2024 online housing application is available starting in March 2023 (Spring 2024 semester ONLY housing application in October 2023) and we encourage 您必须尽快完成在线住房申请并提交付款. The deadline is May 1, 2023 (October 15, 2023 for Spring only application). By completing 您的在线住房申请(电子签署的许可协议,50美元,不可退还 application fee and initial housing payment) by this date, you will be included with the first round of assignments. You may also complete your online housing application and submit payments any time after this date and your room/apartment assignment will be made on a first-completed, first-assigned basis as long as space remains available. Please keep in mind that housing fills quickly and typically has a paid waiting list. We encourage you to submit an online housing application and payments well in advance and as early as possible.
- AS A FIRST-TIME FROSH AM I GUARANTEED HOUSING?
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虽然大学住房服务中心努力为所有新生提供住房, there is no guarantee that all first-year frosh will be accommodated at the start of the academic year. We encourage you to complete the online housing application (以电子方式签署许可协议,汇款50美元的不可退还申请 2023年5月1日(春季仅限2023年10月15日) deadline.
Situations which can prevent a first-time frosh from securing housing include
- Waiting too long to apply for housing. We accept applications on a first completed, first served basis. We encourage all applicants to complete the online housing application process as soon as the application becomes available in March 2023 (Spring 2024 ONLY application available in October 2023).
- 填写在线住房申请,但不汇款强制性的50美元,不可退还 申请费,未电子签署许可协议,未成年人未指定 a parent/guardian or legally responsible adult to electronically sign the License Agreement, neglecting to remit the initial housing payment and/or not completing the 菠菜网lol正规平台 COVID Vaccine Requirement. The online housing application must be completed (electronically signed License Agreement, $50 non-refundable application fee and initial housing payment) in order for the application to be considered complete.
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- I HAVEN'T BEEN ADMITTED TO THE UNIVERSITY YET; MAY I STILL CONTRACT TO LIVE ON CAMPUS?
- Once you have applied for admissions to 菠菜网lol正规平台 and are assigned an 菠菜网lol正规平台 ID#, you will be able to apply for on-campus housing. You are encouraged to apply for on-campus housing early; however, UHS is not able to allow you to move in until you have been admitted to the University.
- WHAT IF I NEED TO STAY IN MY ROOM/APARTMENT DURING WINTER OR SPRING BREAK?
- 在冬季和春假期间,公寓仍然开放,不额外收费 fee. The Suites, Classics and CV2 also remain open during the spring break period at no additional fee; however, they are closed during the winter break period. If you need to stay in your Suites, Classics or CV2 room during the winter break period, please inquire at the UHS Housing main office. If there is space available, winter break housing may be offered. Meals are not served during either winter or spring break periods. There is an additional fee for winter break housing in the Suites, Classics or CV2 (if space is available).
- I ALREADY KNOW WHO I WANT TO LIVE WITH; HOW DO I MAKE SURE THAT PERSON IS MY ROOMMATE?
- Both you and your roommate of choice must complete the online housing application and fill out the Roommate Request section. The assignment is based on both parties requesting each other and providing each other's 菠菜网lol正规平台 email address; along with the same living options and occupancy preferences. If one of you selects a Theme Community, the other must also select the same Theme Community. Remember that roommate requests are honored based on space availability. Furthermore, both students completed online housing applications must be received, for the fall semester, by May 1, 2023. Roommate matching cannot be processed for Spring due to the limited number of spaces that may be available
- HOW DO I REQUEST A HOUSING ACCOMMODATION?
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大学住房服务与无障碍教育中心合作 (AEC) to provide housing accommodations for students with documented disabilities who meet the eligibility and verification requirements. Students requesting an accommodation should review the Housing Accommodations information prior to completing the Housing Application.
菠菜网lol正规平台 Student Housing Accommodations Policy, effective Fall 2023. [pdf]
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- DO I NEED TO SIGN UP FOR UTILITIES OR INTERNET SERVICE?
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No. Wi Fi Internet access is provided and utilities are included in your rent. A limited number of Roku boxes are available to check out.
Telephone upgrades are available for an additional fee. Information and request forms are available in the UHS Housing main office.
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- MAY I HAVE A PET?
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The only pets permitted in residential life facilities are small fish and aquatic turtles that are not dangerous or harmful and/or prohibited by state or federal laws. 获准饲养的宠物必须饲养在不超过10加仑的淡水水族箱中 in size. For more information go to Housing Pet Policy
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- HOW DO I GET MY MAIL?
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Mail is delivered Monday through Saturday (excluding holidays) to resident mailboxes located in the Mailroom in Joe West Hall or in CVB. CVA residents have mailboxes in their building. Deliveries and packages may also be picked up in the Mailroom in Joe West Hall. For more information go to Housing Mail Information
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- WHERE DO I PARK MY CAR?
- A limited number of Campus Village parking permits are available to UHS residents in the Campus Village parking garage, at an additional fee. Spaces are not assigned, nor are they designated by apartment, suite or room. Campus Village parking permits are $100 per month ($20 per month for motorcycle), and are sold based on available spaces. If you are interested in obtaining a Campus Village parking permit, please indicate that you would like to be added to the parking wait list when you complete your online housing application. You will be required to enter your automobile license plate and other information to make this request. The deadline for applications completed and received is May 1, 2023 (October 23, 2023 for Spring only applications). Residents 可以选择在第七街车库停车,而不是购买菠菜网lol正规平台停车许可证 through Traffic & Parking Services. For more information go to Parking Information
- WHAT FURNISHINGS ARE INCLUDED IN MY ROOM?
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CVA: Apartments licensed by the bedspace are furnished and include an extra-long twin bed, dresser, desk, desk chair, mobile file, hutch, living room couch, lounge chair, 灯,咖啡桌,茶几,2个酒吧凳,洗衣机/烘干机组合机组,洗碗机,垃圾 disposal and a shower curtain in bathroom.
CVB: Single, Double and Jr. Double occupancy units are furnished and include couch, arm chairs (1 or 2 depending on unit location), coffee table, end table, dining table, 4 dining chairs, lamp, trash can, recycle bin, and a shower curtain in the bathroom. Single bedrooms are furnished with an extra-long twin bed, 2 dressers, desk, hutch, mobile file, and a desk chair. Double and Junior Double bedrooms are furnished with 2 extra-long twin beds, 4 dressers, 2 desks, 2 hutches, 2 mobile files and 2 desk chairs. Junior Double bedrooms include 1 safety rail. Triple bedrooms are furnished 配有3张超长单人床,4个梳妆台,1个衣柜和梳妆台抽屉 bedspace, 3 desks, 3 hutches, 3 mobile files, 3 desk chairs, 2 safety rails and 2 ladders. Studio occupancy units are furnished and include an extra-long twin bed, 2 dressers (only 1 in the accessible unit), desk, 2 hutches, mobile file, desk chair, and a shower curtain in bathroom.
Suites双人套房配有家具,包括一张沙发,两把扶手椅,咖啡桌, end table, dining table, 4 dining chairs, lamp, trash can, recycle bin, and a shower curtain in bathroom. Bedrooms are furnished with 2 extra-long twin beds, 4 dressers, 2 desks, 2 hutches, 2 mobile files, 2 desk chairs, 2 wardrobes and 2 closets outside the room. Triple occupancy bedrooms are furnished with 3 extra-long twin beds, 6 dressers, 3张桌子,3个橱柜,3个移动文件,3把桌椅,2个安全扶手,2个梯子,3个衣柜 and 2 closets outside the room.
Classics Washburn: Double occupancy units are furnished and include 2 extra-long twin beds, 2 desks, 2 desk chairs, 2 dressers, 2 built in bookshelves, 2 built in closets, trash can, and a recycle bin. Triple occupancy units are furnished and include 3 extra-long twin beds, 3 desks, 3 desk chairs, 3 dressers, 2 built in bookshelves, 2 built in closets and 1 wardrobe for lofted bed, hutch, 2 safety rails, trash can and a recycle bin. There are a limited number of ladders available and may be requested by submitting a TMA request.
Classics Joe West: Single occupancy units are furnished and include 1 extra-long twin bed, desk, desk chair, built in dresser, built in closet, and a trash can. Double occupancy units are furnished and include 2 extra-long twin beds, 2 desks, 2 desk chairs, 2 dressers, 2 built in dressers, 2 built in closets and a trash can. Triple occupancy units are furnished and include 3 extra-long twin beds, 3 desks, 3 desk chairs, 2 dressers, 2 built in dressers, 2 built in closet and 1 wardrobe with drawer for lofted bed, recycle bin, and a trash can.
CV2:双人入住单元,包括2张超长单人床,2张办公桌, 2 mobile files, 2 desk hutches, 2 desk chairs, 2 two-drawer dressers, 2 closets, 1 trash can and 1 recycle bin. Triple occupancy units are furnished and include 3 extra-long twin beds, 3 desks, 3 desk chairs, 4 dressers (for each bed, there is 2 each 2-drawer dressers), 1 wardrobe with dresser drawer, 2 closets, 3 hutches, 2 safety rails, 2 ladders, 1 trash can and 1 recycle bin.
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Petition to Cancel
What if I need to cancel my contract? Will I get my money back?
You must notify University Housing Services in writing to cancel your License Agreement. If notification is received at least 30 days prior to the beginning of the fee period (the first day that the halls/apartments open), 您将收到全额退款,扣除100美元的许可证处理费和50美元的不可退款 application fee. If you petition to cancel with less than 30 days’ notice or after the beginning of the fee period, you must meet the criteria outlined in the Annual Housing License Agreement. (See section 9a and b).
许可协议适用于整个学年(8月中旬至5月中旬,不包括 winter break, for the Suites, Classics and CV2; mid-August to the second to last weekend of May for the Apartments). Refer to the License Agreement Booklet for exact dates. Students who have applied for spring semester only are responsible for the entire spring semester (mid-January to mid-May for the Suites, Classics and CV2; January 1st to the second to last weekend of May for the Apartments). Refer to License Agreement Booklet for exact dates. Students may not break the Housing License Agreement unless they meet the criteria for cancellation. Please read your license materials carefully before signing the License Agreement.
FAQ's (Payment, Housing Installment Payment Plan, Extensions and Financial Aid)
- WHEN DO I SEND IN MY PAYMENT?
- 您的初始住房付款将在您完成在线住房申请时汇出 through the Housing Application Portal. Applications will not be considered “complete’” 在所有步骤完成之前(通过电子方式提交在线住房申请) signed License Agreement, $50 non-refundable application fee and the initial housing payment). Do not wait to complete your housing application as space fills quickly.
- WHAT IS THE INITIAL PAYMENT AMOUNT?
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The initial payment is $300.00 and required to complete the housing application.
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INITIAL HOUSING PAYMENT: I AM A FINANCIAL AID STUDENT AND CANNOT AFFORD THE INITIAL
HOUSING PAYMENT; MAY I GET A WAIVER OR EXTENSION?
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所有申请住房的人,甚至是接受经济援助的人,都要支付首付 housing payment out of pocket. Online housing application, electronically signed License Agreement, $50 non-refundable application fee, and initial housing payment must be 在你的住房申请可以被考虑分配之前提交全部.
Reductions and/or waivers for the initial housing payment are not available. Keep in mind that the initial housing payment is actually a pre-payment of a portion of your fall housing charges (or spring charges if you are a new spring applicant). It is applied directly to the housing fees and board charges. It is not a deposit since you do not get this back at the end of the academic year.
Please note that the initial housing payment is only needed with each new academic year housing application (or new spring only application). If you apply for the academic year 2023/2024 and move in for the fall 2023 semester, you only need to submit one 在2023/2024年的申请中支付首付款,覆盖秋季和春季 semesters. An additional initial housing payment is NOT needed for the spring semester (unless completing a Spring ONLY application) if you are already contracted for the academic year.
It is very rare that a student will receive enough grants and loans to pay 100% of their tuition, housing fees and board, therefore all students must be prepared to pay a portion of their fees. If you are receiving more financial aid than your semester charges, the excess will be refunded directly to you, after your financial aid has been applied to your account and paid all university fees owed. More information regarding refunds can be found below.
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INITIAL HOUSING PAYMENT: HOW DO I MAKE THE INITIAL HOUSING PAYMENT?
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Remember that the initial housing payment is a pre-payment that is applied toward your fall housing charges (or spring charges if you are a new spring applicant). The initial housing payment is paid through the University Housing Application Portal while completing your online housing application. During the application process, 您将被重定向到一个安全的支付网站,CASHNet,汇出50美元的不可退款 application fee and the initial housing payment.
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WHAT ARE THE SEMESTER PAYMENT DUE DATES?
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Semester payment due dates can be found on the Housing website. Below is the link to the semester payment due dates which include the Housing Installment Payment Plan (IPP) payment due dates:
http://clavus.wxhl.org/housing/apply-for-housing/payments.php
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WHEN WILL I GET MY BILL FROM UNIVERSITY HOUSING SERVICES?
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University Housing Services does not send out paper bills or invoices. University Housing Services will bill your My菠菜网lol正规平台 account http://one.wxhl.org/ following your room assignment. It is the responsibility of the resident to make payment by the scheduled due dates. Residents may not receive an advance reminder notice of payment due date. Failure to make payment by the specified dates will result in a hold on all 菠菜网lol正规平台 records and services. All payments must be received in the UHS 在指定的到期日或75美元的滞纳金将被评估到居民的办公室 My菠菜网lol正规平台 account. Late fees will continue to be assessed each month the account is delinquent.
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WHAT HAPPENS IF I CAN’T PAY ON TIME?
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You will be advised to enroll in the Housing Installment Payment Plan (IPP). Depending 在你注册的那天,这将把你的学期费用分成分期付款 to allow smaller monthly payments instead of one larger semester payment. The Housing IPP is available by signing up on your My菠菜网lol正规平台 account. Please be aware that residents will have two different installment plans to choose from. There is one for Housing and one for Tuition. You may select either or both. The IPP is effective for that semester only and must be re-selected at the start of each semester. Please note that residents who elect to enroll in the Housing Installment Payment Plan (IPP) to pay their fees in installments will be charged an additional non-refundable fee of $35.00 for this plan each semester.
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WHAT HAPPENS IF I CAN’T PAY THE FULL AMOUNT OF THE FINAL INSTALLMENT PAYMENT?
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一旦你已经注册了住房分期付款计划,在减免 情况下,您可以向住房居民账户协调员申请延期. Requests are subject to Resident Accounts Coordinator approval, and are granted only on a case by case basis.
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DOES MY FINANCIAL AID PAY HOUSING DIRECTLY?
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Financial Aid will be disbursed directly to student’s My菠菜网lol正规平台 account, and applied to registration fees first. Any remaining financial aid will be applied to housing charges.
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FINANCIAL AID EXTENSIONS: I AM RECEIVING FINANCIAL AID; MAY I ASK FOR AN EXTENSION
ON MY HOUSING PAYMENT DUE DATES?
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To see if you qualify for a Housing Extension, answer the questions listed below:
- Have your housing charges been uploaded to your My菠菜网lol正规平台 account?
- Has your financial aid package been awarded to you by the Financial Aid Office?
- Do you have at least $14,000.00 in grants and accepted loans for the academic year (or $7,000.00 if you are a new 菠菜网lol正规平台 spring semester only student)? Work Study cannot be considered for a "Housing Extension". Student loans may only be considered if UHS can verify that they have been "accepted" by the student. Please note that the earliest loans can be "accepted” is June 1.
If the answers to all three questions are "YES" then you are eligible for a Housing Extension. 大学保健处每周收到符合资格的学生的财务援助办公室的报告 for a housing extension. If you have any questions about your financial aid award, please contact Financial Aid at fao@wxhl.org.
If the answer to any of the above three questions is "no", then a Housing Extension cannot be approved at this time and you will need to seek other methods to pay your campus debt.
To verify if you have an approved Housing Extension, navigate to your My菠菜网lol正规平台 account and look under the "Other Indicators" section located on the right hand side of your student center page (the main page). If you have an approved Housing Extension, it will be found here along with an end date. Any remaining balance on your account past the Housing Extension end date will need to be paid immediately. You may contact the housing cashier in the UHS Housing main office to verify the specific payment due date if you are unsure.
The first Housing Extensions will be placed after semester housing charges have been uploaded to the student accounts, approximately June 26, 2023 for the fall semester, and November 29, 2023 for the spring semester.
Student loans cannot be "accepted", or included in the financial aid award package until on or after June 1. If you plan to accept any loans offered, you must log into your My菠菜网lol正规平台 account on or immediately after June 1 to accept the loans. If you are a new 菠菜网lol正规平台 spring semester only student, or are just now applying for a loan for the spring semester, those loans may be "accepted" immediately upon offer date, there is no waiting period for them.
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Important things to remember
- Housing Extensions only defer a portion of your housing charges until financial aid is disbursed; you are still responsible for the remaining balance.
- If your financial aid is delayed for some reason, you are responsible for paying your outstanding balance on or before the scheduled due dates.
- Tuition fee deferrals are intended for tuition ONLY and will NOT defer your housing charges. For more information regarding tuition fee deferrals please visit: http://clavus.wxhl.org/faso/process/tuition-fee-deferral.php
- If you receive a late notice or call, don't ignore it! Come in and speak with the Housing Resident Accounts Coordinator in the Housing Office or an Account Specialist in the Bursar’s Office.
Financial aid may be delayed for a number of reasons, please visit the Financial Aid Office website and review the Seven Steps to Financial Aid if you have questions about your award.
Scenarios for Financial Aid, Extensions and Payments:
- I have accepted all available financial aid and I’m receiving over $14,000 for the
academic year. When is my payment due?
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If you are receiving $14,000 or more in financial aid, you qualify for the Housing Extension and most likely already have both the Housing Extension and Tuition Fee Deferral on your account. Verify this information on your My菠菜网lol正规平台 account under “Other Indicators”. Note the end dates of these payment extensions/deferrals. Balances remaining on your account past the end dates will be due on the next payment due date.
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- I am not receiving $14,000 in financial aid, but I am receiving some financial aid.
When is my payment due date?
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You must pay your housing charges in full by the payment due date, or enroll in the Housing Installment Payment Plan (IPP) which is detailed below. You do not qualify for the Housing Extension, but if you are receiving some financial aid you probably have the Tuition Fee Deferral on your account. Verify this information on your My菠菜网lol正规平台 account under “Other Indicators”. If you have the Tuition Fee Deferral, but not the Housing Extension, only your registration fees are deferred. Please note that by enrolling in the Housing IPP, you must pay the full amount of each installment in its entirety on or before the payment due dates, even if you have the Tuition Fee Deferral. If an installment is unpaid, partially paid, or paid late you may be subject to late fees and holds on your account.
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- 我没有收到任何经济援助,但我不能支付应付付款的全部金额
due date. What are my options?
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You can enroll in the Housing Installment Payment Plan (IPP) which is explained in further detail below. You can also contact the Financial Aid Office to discuss options of financial aid that may be available to you. The Housing Resident Accounts Coordinator is available to review any additional options with you.
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- I have both the Tuition Fee Deferral and the Housing Extension on my account but I
will not be able to afford the full balance due by the payment due date after the
extensions are removed. What are my payment options?
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If you have a balance on your account after your financial aid has been disbursed and you cannot pay the balance all at once, you can enroll in the Housing Installment Payment Plan (IPP) to help break up the payments. Please note that depending on when you enroll in the Housing IPP will depend on how many installments are available to you. See below for more information on the Housing IPP.
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- HOUSING IPP: WHAT IS THE HOUSING INSTALLMENT PAYMENT PLAN (IPP) AND SHOULD I ENROLL
IN IT? WHAT IF I AM RECEIVING FINANCIAL AID?
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The Housing IPP is the only housing payment plan available to students. By enrolling in the Housing IPP your housing charges will be divided into installments. The number of installments depends on how soon you enroll in the Housing IPP. There are a total of four possible installments each semester (fall and spring). We encourage you to sign up as soon as the option is available in late June so you can take advantage of all four installments for fall, and mid-January for spring. Depending on your financial aid award, you may want to consider enrolling in the Housing IPP. Although you may have a Tuition Fee Deferral for your registration fees and a Housing Extension for 你的住宿费,一旦你的助学金支付到你的My菠菜网lol正规平台账户, you must pay the remaining balance immediately after the Housing Extension end date if you are not enrolled in the Housing IPP. Unpaid balances may be subject to late fees and holds on your account.
Housing charges are uploaded to your My菠菜网lol正规平台 account and due on the same date as the campus registration fee due dates. The first payment due date for the fall semester is July 15, 2023, for the spring semester it is January 17, 2024. If you are unable to pay your entire semester housing charges by July 15, 2023 for fall or January 17, 2024年春季,那么你可能想要选择住房IPP,即使你收到 financial aid.
The Housing IPP is semester specific meaning that if you enroll in it for the fall semester, it does not automatically enroll you for the spring semester. You will have 再次在春季学期单独注册住房IPP housing charges are uploaded to your My菠菜网lol正规平台 account. Please note that residents who elect to enroll in the Housing Installment Payment Plan (IPP) to pay their fees in installments will be charged an additional non-refundable fee of $35.00 for this plan each semester.
如果你在申请经济援助后还有很大的余额,这个余额 may be divided into installments to allow you to make smaller payments over a period of time. Depending on when you enroll in the Housing IPP will depend on how many payments your balance will be broken up into. Keep in mind that making changes, such as adding, 取消或更改您的膳食计划,并增加或取消校园村停车场 在房屋IPP开始后,可重新调整付款金额和到期日 and the final Housing IPP may not result in equal payment amounts on each Housing IPP due date. The final Housing IPP due date, regardless of how the amounts are divided, is early October (for fall) and early April (for spring).
有关如何参加住房IPP的分步说明,请遵循以下说明:
http://clavus.wxhl.org/bursar/docs/steps/enroll_ipp_housing_only.pdf [pdf]
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- HOUSING IPP: WHEN CAN I ENROLL IN THE HOUSING INSTALLMENT PAYMENT PLAN (IPP)?
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You can enroll in the Housing IPP once you have the semester charges uploaded on your My菠菜网lol正规平台 account. If you enroll in the Housing IPP and charges are added after you enroll, 或者你的账户有其他调整,分期付款的金额 will be adjusted to reflect these additional charges.
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Refunds
- WILL I GET A REFUND IF I DECIDE NOT TO MOVE IN?
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UHS will generate a refund under the following conditions:
- You have submitted all required documents to cancel your Housing License Agreement and it has been approved.
- All future housing charges for the current fee period are paid in full.
- There are no outstanding housing debts for the prior year license.
- There are no outstanding 菠菜网lol正规平台 debts.
- Payment was not made with a personal check within the last 21 calendar days (if so, there will be a waiting period).
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- HOW LONG DOES IT TAKE TO GET REFUNDS?
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通过注册直接存款(电子退款),你就给了大学许可 to deposit any refunds or financial aid disbursements directly to your personal bank account. We recommend enrolling in Direct Deposit since it is more secure and you will receive your refund faster. You may sign up for Direct Deposit by navigating to your My菠菜网lol正规平台 student center and following the instructions on how to enroll in Direct Deposit
If you don't enroll in Direct Deposit, it can take 4 to 6 weeks to receive a refund check.
Refunds are processed throughout the semester. A student does not need to submit a request to receive a refund. Refunds due to financial aid disbursements in excess 当有信用余额时,学生账户上的费用将发给学生 on a student's account, per standard processing schedules. Refunds for payments made on student accounts other than financial aid are processed throughout the semester, after the add/drop period has ended.
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FERPA AND AUTHORIZED PARENT USER INFORMATION:
Students are responsible for their own accounts. If students choose to do so, they may authorize a parent user to discuss financial information regarding their accounts. Information regarding a student’s account cannot be given out to anyone other than the student unless the student has identified an authorized parent user through the Housing Application Portal and accessing their housing application. The information 允许给予授权的家长用户仅限于财务信息 due to the Family Educational Rights and Privacy Act (FERPA). Below is a link to more information regarding FERPA as well as a link on how to add an authorized parent user to a student’s account.
FERPA information:
http://clavus.wxhl.org/bursar/students_parents/ferpa_privacy/